AI in Retail: Why Property Leaders Can’t Afford to Sit This One Out

Whether you’re managing a shopping centre, advising tenants, or developing mixed-use retail assets, the pace of AI-powered change will directly affect your business.

At this year’s Retail Conference, the opening keynote sets the tone for what’s next. Justin Flitter, Founder of NewZealand.AI and a pioneer in helping Kiwi businesses harness artificial intelligence, will lead a must-attend session on “How AI is Powering the Next Wave of Retail Innovation.” 
Why It Matters for Retail Property Professionals 

AI is already changing how retailers think about space, customer flow, stock management, and location strategy. That means owners, developers, and property consultants need to understand the new rules of engagement.

From AI-driven foot traffic analysis to smarter inventory and layout decisions, the technologies shaping retail decisions are no longer on the horizon—they’re here, and they’re influencing: 

  • Lease structures and flexibility 
  • Store formats and space efficiency 
  • Customer experience expectations in physical environments 
  • Data-sharing and digital infrastructure within retail precincts

This keynote will give you a front-row seat to how leading retailers are leveraging AI to improve everything from product placement to predictive demand—and what that means for the spaces they occupy. 

Justin Flitter: Practical Insights from a Proven Innovator 

Justin Flitter founded New Zealand.AI in 2017 to help business leaders discover why, where, and how to leverage this remarkable new technology. Today, NewZealand.AI is the go-to platform for Kiwi companies embarking on their AI journey. 

Justin’s career as a tech marketer and senior business leader complements his passion for community and events. In 2000, he founded one of New Zealand’s first business incubators, marking the beginning of his journey in fostering innovation and supporting startups. Since 2012, Justin has been a producer and emcee of TEDxAuckland, bringing cutting-edge ideas and inspiration to the forefront of public discourse.

In this session, Justin will go beyond buzzwords, offering: 

✅ Real-world case studies from New Zealand and abroad 

✅ Insights into how AI is influencing physical retail strategies 

✅ Bold predictions on what’s coming next—and how to prepare 

✅ Tools to start the right conversations with your tenants and partners 

Whether you’re leasing space, advising investors, or managing a retail asset, this session will help you understand how AI is driving retailer behaviour—and what you can do today to align with that future.

Retail is transforming fast, and the decisions you make now will shape the performance and relevance of your assets for years to come. This keynote is your opportunity to get ahead of the curve, hear directly from a leading voice in AI, and leave with insights you can apply immediately. 

Register now and be part of the conversation shaping tomorrow’s retail property.

Join us at RECON 2025!

Curated for property professionals in the retail sector, RECON25 gathers international and local thought-leaders, experts and trend-setters to explore what’s new in retail property.

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