Terms and Conditions

Our website may contain advertisements for third parties’ products and/or services. You acknowledge that the third party advertisers are solely responsible for the accuracy of all representations made in those advertisements. We are not the party offering those goods or services for sale and do not necessarily recommend or endorse those goods or services, or make any other representation whatsoever about them. If you choose to order a product or service advertised by a third party on our website, you do so at your own risk. We disclose that we may receive a commission or other advertising or promotions related revenue from the third party advertiser, and you confirm your acceptance of this.

If you have a complaint about the content of this website please direct these to enquiries@propertynz.co.nz.

Property Council New Zealand owns the copyright in the text and graphics on this website.  You are welcome to reproduce and print content on this site for your own use, provided your product or service is non-competing.  Any other distribution of the material must only be done with our consent.

All values for items are shown in New Zealand dollars. For New Zealand customers the figures are GST inclusive. For international customers there is no tax and items are sold for the value shown. Any disbursements are charged at cost to the purchaser.

Property Council New Zealand will not be liable for any damages, loss, expenses or indirect losses or consequential damage of any kind suffered or incurred by you in connection with your access to or use of our website or the content on or accessed through it, or your reliance on information contained in or accessed through this website, or the online purchase of goods, including the failure of any order to be processed or any goods to be delivered.

To the extent permitted by law, any condition or warranty, whether express or otherwise implied into these terms and conditions, including fitness for purpose is hereby excluded. However, nothing in these terms and conditions is intended to have the effect of contracting out of the provisions of the Consumer Guarantees Act 1993 except to the extent permitted by that Act, and these terms and conditions are to be modified to the extent necessary to give effect to that intention.

If you are using this website or purchasing goods for business purposes, you agree that the Consumers Guarantees Act 1993 does not apply.

Everyone is welcome. We’re an inclusive crowd, proud of the sense of belonging we infuse. We live our values of Community, Positivity, Leadership and Authenticity, with diversity and inclusion woven into every fibre of our being. Diversity brings us together to learn and grow. Every individual is respected, supported and appreciated for their unique contribution, diverse talents and for being themselves.

Diversity and inclusion are vital to the success of Property Council New Zealand and the wider property industry. We work with people from all backgrounds, beliefs and experiences. We believe everyone should have the freedom to be themselves and be valued for their differences. 

It’s what makes our world go around.


All visitors to our premises and event venues, be it for meetings, events or any other reasons are required to:

  • Stay away if experiencing cold or flu-like symptoms, or if someone in your household has been exposed to COVID-19.

Follow all applicable COVID-19 protocols and restrictions based on the current COVID-19 government guidelines.


Confirmation of your event registration will be sent to each attendee and an invoice/receipt will be sent to the purchaser upon check out. Please note that credit is offered to Property Council New Zealand members only, with non-members required to pay in full upon check out.

Should you no longer be able to attend the event, we invite you to reassign this to a colleague or friend by contacting the Event/Regional Manager in writing with the details of the new attendee. If you are unable to arrange a replacement, a full refund will be made provided notification is received in writing at least 14 days prior to the event. After this date, no refunds are available. If, for reasons beyond the control of Property Council New Zealand, the event is cancelled, the registration fee will be refunded after the deduction of expenses already incurred.

Please note that for all national events and awards, including The Property Conference, Retail Conference/RECON, Green Property Summit, Reset, Residential Development Summit, Property Industry Awards and all Regional Property People Awards, this cancellation date is extended, with refunds only available when at least one months’ notice of cancellation is provided.

Property Council New Zealand reserves the right to refuse entry or to remove from the premises any person at their sole and absolute discretion.

Sometimes tickets or registrations for Property Council events are purchased in advance at member pricing for a future event. If the member organisation chooses to resign its membership or lets its membership lapse before the event takes place, Property Council New Zealand reserves the right to recharge event tickets or registrations at the non-member price. Event confirmation will only occur when the recharged invoice is fully paid. Please note, if the event is at capacity or sold out, members will be given priority confirmation and non-member tickets or registrations may be cancelled and refunded. As regional events are member-only, regional event tickets and registrations will be cancelled and refunded, with the exception of Property People Awards tickets, which will be treated as national event tickets.

Property Council New Zealand is intent on creating quality events within safe and respectful environments for all attendees to share knowledge, express their thoughts and opinions and network. Our Event Code of Conduct (below) requires all attendees and stakeholders to act in a manner which is harassment-free and respectful of people in a public environment, no matter their gender, age, sexual orientation, disability, race or religion. It is our expectation that attendees will act in a responsible manner in regard to alcohol consumption.

By registering for this event and supplying your email address, you agree to being added to Property Council’s email mailing list, from which you are welcome to unsubscribe at any time. Please note that many of our events have a photographer or videographer present who will be capturing the event. These images and videos may be used on our website, shared on social media and printed in our promotional collateral. By purchasing an event ticket you accept that such images may be used to promote Property Council New Zealand in the future.


In these changing times, a live event is a rare and precious thing. While we will do everything in our power to bring this event to you as a face-to-face experience, should the situation change and restrictions on event numbers fluctuate due to government restrictions, we may be forced to take this event online, postpone or cancel. We will always strive to deliver the best-case scenario to our members, and we appreciate your support and understanding as we navigate these uncharted waters.

In the occurrence of the event being delivered online, Property Council will refund a percentage of your ticket price based on catering, beverage and on-site costs saved after deductions of committed expenses.

Should an event need to be cancelled due to government restrictions, attendees will be refunded less any expenses already incurred.

Property Council New Zealand is committed to creating quality events within safe and respectful environments. We want all attendees to share knowledge, express their thoughts and opinions and network without bias or prejudice.

Our code of conduct reflects our commitment to our Diversity and Inclusion principles, and therefore we expect all attendees and stakeholders to act in a manner that is respectful of people in a public environment, no matter their gender, age, sexual orientation, disability, race or religion. Everyone deserves respect.

It is our expectation that attendees will act in a responsible manner in regard to alcohol consumption, and we reserve the right to remove any attendees considered to be acting irresponsibly without refund.

We have zero tolerance for any type of behaviour event organisers deem as harassment, bullying, intimidation, inappropriate, sexual, unsuitable, aggressive, offensive or persecutes other attendees and stakeholders.

This zero tolerance approach is applicable to physical attendance as well as virtual, and to comments, questions or posts made on event engagement technology, twitter and other social media platforms.

Property Council New Zealand reserves the right to refuse entry or to remove from the physical or virtual premises any person at their sole and absolute discretion.

The purpose of this website is to facilitate the transfer of information between Property Council New Zealand Incorporated (T/A Property Council New Zealand) and its members and interested non-members. It also facilitates the purchase of goods and event bookings. The website contains newsletters and other information of a general property nature. Sometimes third party content is accessible through this website. By accessing and using our website, and our related products and services, you confirm that you have read and agree to our terms of use (as follows). If you do not accept these terms and conditions, then you must refrain from using this website.

Property Council New Zealand will use all reasonable endeavors to ensure information supplied is accurate and up to date, and that our products and services re supplied to you with reasonable care and skill, subject always to these terms.

Property Council New Zealand will however not be responsible for:

(i) reliance on any information provided on this website; or

(ii) any third party content that may be accessed through this website.

Because of this no warranty is given by Property Council New Zealand, either expressly or implicitly, as to the suitability, fitness for purpose or accuracy or completeness of information on or obtained through the site. If you rely on information provided through our website you must take responsibility for doing so.

Property Council New Zealand Incorporated is a New Zealand owned incorporated society (NZBN: 9429042603313 and Company #: 217914).

Use of this website is governed by the laws of New Zealand and users of the site submit to the non-exclusive jurisdiction of the courts of New Zealand.

If you intend to purchase goods and/or services through this website, you must confirm your acceptance of these terms of use before we will process your order.

You cannot purchase goods and/or services through this website unless you are capable of making legally binding contracts. In confirming your acceptance of the website terms and conditions, you also confirm that once your offer to purchase the goods and/or services is accepted by us, your order will constitute a binding contract between yourself and Property Council New Zealand.

Property Council New Zealand utilises a secure online payment gateway for AMEX, Visa and MasterCard credit card and debit card payments which is endorsed by our bank, BNZ. Your credit card details are not kept on file by Property Council New Zealand or any other affiliated parties. If paying by credit card you will be charged in full at the time of placing your order and the transaction will appear on your cardholder statement as Property Council New Zealand.

Direct credit payments can be made to our BNZ bank account 02-0160-0462677-00. For assistance please contact the Property Council New Zealand team on (09) 373 3086.

No goods will be released or attendee registration confirmed at an event until full payment is received. Please ensure that an appropriate reference is provided when making payment in order that Property Council New Zealand can easily monitor payment.


Property Council New Zealand will not refund payments for documents unless an incorrect document is provided. In those circumstances, Property Council New Zealand will allow an exchange to be made within 30 days.

If you make a booking for an event and then are unable to attend you may send someone in your place provided Property Council New Zealand is advised of this and the appropriate registration fee has been made.

Please refer to specific terms and conditions for your event or bookshop purchase.


Customers may elect to have purchased documents delivered by post or courier. The fees of such delivery are payable by the customer, and are in addition to the purchase price.

Property Council New Zealand may update its terms of use at any time. We encourage you to periodically review our terms and conditions as continued membership and/or use of the website following the posting of any changes to these terms of use constitutes acceptance of those changes. For the avoidance of any doubt Property Council New Zealand has no obligation to notify you of such updates.

Our website may contain links to third party websites. Those other websites are not under our control and so we are not responsible for the content or the links contained in those websites. We do not necessarily recommend or endorse the content of any third party website which may be linked to or from our website, or the products or services of any third party organisation mentioned or described on our website. You acknowledge that you enter any third party websites at your own risk.

All information collected through or in connection with this website is controlled, stored and held by Property Council New Zealand or its web service provider(s) in accordance with the Privacy Act 1993.

Property Council New Zealand’s privacy policy covers our use of information which is collected through or in connection with this website. Both parties agree and accept the terms of our privacy policy (displayed separately on our website) and that this policy governs our use of the personal information we receive about you as an individual.