BeautyTech: L’Oréal’s AI Solutions for Customer Experience

Hear from Varun Verma on how L'Oréal Australia leverages AI and Virtual Try-on technology to revolutionise customer experiences at this year's Retail Conference.

BeautyTech: L’Oréal’s AI Solutions for Customer Experience

Varun will explore the intersection of beauty and technology and unveil the secrets behind how L’Oréal wants to make beauty more personalised, accessible, and innovative to its consumers.

Varun Verma is a distinguished AI and Data Analytics leader based in Melbourne, Australia. He has over a decade of professional expertise spanning diverse industries and global cultures. His leadership positions in prestigious organisations such as Loreal, Heineken, PwC, Visa, Accenture, and Allianz have been pivotal to his extraordinary contributions to the Data Analytics field. 

Armed with a rich skill set encompassing digital and data strategy, business intelligence, machine learning, big data, and Artificial Intelligence, Varun holds the challenging position of Chief Data Analytics Officer at L’Oréal Australia and New Zealand. His educational background includes an MBA in Marketing and Information Systems and a Bachelor of Engineering in Computer Science. 

Varun’s notable achievements include a groundbreaking patent for a computer program product. This innovative method utilises the machine learning tree-net gradient boosting algorithm to determine a dominant debit card profile. The aim of this innovation is to drive automated AI-driven marketing campaigns tailored to consumers based on their past purchase behaviour. Recently, he was honoured with the Outstanding Data Scientist award from the 40 under 40 category, further highlighting his innovative thinking.  

Varun’s dedication to sharing his professional insights on Machine Learning and Artificial Intelligence is evident in his active participation in public speaking workshops and seminars throughout the Asia Pacific region. Recognised as a subject matter expert, he has been selected to lead workshops on “Machine Learning & AI” as part of the Data Analytics Academy, catering to groups of data scientists from Asia Pacific countries and markets. 

Curated for property professionals in the retail sector, RECON24 gathers international and local thought-leaders, experts and trend-setters to explore what’s new in retail property. 

With economic insights, game changing case studies, inspirational futurists and a host of industry leaders, this event promises to leave you better connected, informed and inspired.

We look forward to seeing you on 14 November 2024. 

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