FAQ's

Invoicing

Shipping

A shipping/freight charge will be added to each order from the bookshop. This will be charged at a flat rate of $7 per Order

Your order will be shipped via Courier in most cases – unless only non-courier delivery details are known.

All orders will be shipped from our offices in Auckland no later than close of business the next business day after your order.

To view your invoice online

Under the section My Accounts in My Portal (located on the left-hand side of your membership portal page), click on Transactions. In this section you will be able to view your Property Council membership invoices.

Events

Terms and conditions for events

Confirmation of registration will be sent to each attendee and an invoice/receipt will be sent to the purchaser upon check out. Please note that credit is offered to Property Council New Zealand members only, with non-members required to pay in full upon check out via credit card or POLi direct bank transfer.

Should you need to cancel your attendance, you may reassign your registration to another person; please notify the Event Manager in writing. If you are unable to arrange a replacement, a full refund will be made providing notification is received in writing one week prior to the event (please note that this may not be applicable for National Conference or Awards functions). After this date, no refunds are available. If, for reasons beyond the control of Property Council New Zealand, the event is cancelled, the registration fee will be refunded after deduction of expenses already incurred. Property Council New Zealand reserves the right to refuse entry or to remove from the premises any person at their sole and absolute discretion.

Submission of your registration indicates your acceptance of the Property Council New Zealand terms and conditions.

Membership

How do I become a member?

Simple - just click here to enquire.

Membership Activation

Membership activation and login instructions

1) Click on Member Login (located at the top left-hand corner of the website)
2) Click on the link Request new password.
3) Enter your email address and click the button Email new password.
4) An email will be sent to your nominated email, click on the link in the email.
5) Enter your desired password and click login.
6) You will be taken to your personalised member portal which contains all your membership information.

Payments

Payment Options

Property Council accepts payments via direct credit or credit card 

Direct Credit
Payments can be made directly to Property Council into the following bank account:
02-0160-0462677-00
BNZ, Queen St

Credit Card
If you wish to pay an outtanding invoice with Credit Card, you can do so from you Transaction Tabs within My Portal.
Select the invoice you want to pay and follow the prompts to complete the payment with your credit card.
All credit card transactions are processed via ANZ Secure Pay. Visit www.securepay.com to see specific details relating to this

No credit card details are stored by Property Council or Member Evolution. If you have a 'stored card' within your My Portal it is only retaining enough card number information to inform you of your card number (first and last 4 digits) but not complete information.