FAQ's

Events

Terms and conditions for events

Confirmation of registration will be sent to each attendee and an invoice/receipt will be sent to the purchaser upon check out. Please note that credit is offered to Property Council New Zealand members only, with non-members required to pay in full upon check out via credit card or POLi direct bank transfer.

Should you need to cancel your attendance, you may reassign your registration to another person; please notify the Event Manager in writing. If you are unable to arrange a replacement, a full refund will be made providing notification is received in writing one week prior to the event (please note that this may not be applicable for National Conference or Awards functions). After this date, no refunds are available. If, for reasons beyond the control of Property Council New Zealand, the event is cancelled, the registration fee will be refunded after deduction of expenses already incurred. Property Council New Zealand reserves the right to refuse entry or to remove from the premises any person at their sole and absolute discretion.

Submission of your registration indicates your acceptance of the Property Council New Zealand terms and conditions.

Membership

How do I become a member?

To join go to the Membership page choose the relevant category of membership for your business

  • Complete the web subscriber phase by using a real email address
  • Click the link in your email to confirm your subscription
  • Complete the purchase
  • Go to your member portal and complete the questionnaire online

Our team will then review your application and if approved give you access to all member material.

Membership Activation

Membership activation and login instructions

1) Click on Member Login (located at the top left-hand corner of the website)
2) Click on the link Request new password.
3) Enter your email address and click the button Email new password.
4) An email will be sent to your nominated email, click on the link in the email.
5) Enter your desired password and click login.
6) You will be taken to your personalised member portal which contains all your membership information.

Invoicing

To view your invoice online

Under the section My Accounts in My Portal (located on the left-hand side of your membership portal page), click on Transactions. In this section you will be able to view your Property Council membership invoices.

Payments

Payment Options

Property Council accepts payments via the 3 means - Direct Credit, Credit Card & POLi

Direct Credit
Payments can be made directly to Property Council into the following bank account:
02-0160-0462677-00
BNZ, Queen St

Credit Card
If you wish to pay an outtanding invoice with Credit Card, you can do so from you Transaction Tabs within My Portal.
Select the invoice you want to pay and follow the prompts to complete the payment with your credit card.
All credit card transactions are processed via ANZ Secure Pay. Visit www.securepay.com to see specific details relating to this

No credit card details are stored by Property Council or Member Evolution. If you have a 'stored card' within your My Portal it is only retaining enough card number information to inform you of your card number (first and last 4 digits) but not complete information.

POLi Pay [THIS PAYMENT METHOD IS CURRENTLY DISABLED AND UNAVAILABLE]
How does POLi work?
Follow these simple steps

  • Choose to pay with Internet Banking wherever you see the POLi payment option
  • Select your bank and click proceed

Why choose POLi?
POLi is a great alternative for people without credit cards, or for those who have them but would prefer not to use them to shop online or pay a bill online. POLi is favoured by customers and merchants as it guides the customer through the payment process. The amount, reference information and banking details are pre-populated ensuring there are no reconciliation errors. When the payment is confirmed the merchant and customer both receive a completed payment notification ensuring you can receive your goods or services quicker.

Who can use POLi?
Anyone who has access to the "One-off Payment" functionality offered by a supported online banking facility can use POLi.
Note that your bank may refer to the One-off Payment functionality by a different name.  E.g. Pay Anyone, 3rd party transaction etc.  It's the functionality that allows you to make a single payment from your bank account to another.

Click here to see the list of currently supported banks with payment

  • Login directly to your bank
  • Follow the prompts to complete the Pay Anyone transaction (may include selecting account or entering second-factor information)
  • Complete the payment and receive your receipt

Is there a cost when I use POLi?
There is no cost imposed by POLi on customers for the use of the POLi service. Your bank may apply fees for electronic funds transfers.

Is POLi secure?
Yes, POLi places a lot of importance on the security of its software. We never capture sensitive information such as your login name or password. We have been reviewed by Secure Assessments to ensure that we meet all modern security standards.